Protecting your personal information and payment data at joya 44 is our highest priority. This policy clearly outlines what data is collected, how it is used, and what your rights are. We pay particular attention to the protection of BDT transaction and mobile payment data for users in Bangladesh. By reading this policy, you will understand how we earn and maintain your trust.
Last Updated: January 2026When you register and use the joya 44 platform, we collect several types of information that are necessary to maintain service quality and keep your account secure. Every piece of data is collected for a specific purpose — we never collect information unnecessarily. We follow a data minimization approach, meaning we only collect what is strictly needed to provide our services. A breakdown of the data collected across different categories is provided below.
At registration, we collect your name, email address, mobile number, date of birth, and login credentials. This information is used to verify your identity and manage your account. National ID or other government-issued document details may also be required for identity verification. All of this information is stored in encrypted form to ensure your account remains secure.
Information about the devices and browsers you use to access the platform is collected automatically. This includes your IP address, operating system, browser type and version, and screen resolution. This data is used to improve platform performance and detect unusual login activity. Additional device identifiers may also be logged for users accessing from mobile devices.
At joya 44, transaction details for BDT deposits and withdrawals are recorded, including masked versions of payment method identifiers such as bKash, Nagad, Rocket, or bank account numbers. Full payment card or bank account numbers are never stored on our servers. Transaction history is retained for a defined period in compliance with regulatory requirements. No financial data is ever sold to third parties.
We collect behavioral data such as which games you play, how long you are active, and which pages you visit most. This information helps us tailor content to your preferences and analyze platform performance. Session data, click patterns, and scroll behavior also contribute to service improvement. All such data is analyzed in a fully anonymized manner.
Joya 44 uses the data it collects solely for specific, legitimate purposes. No data is used for any other purpose without your consent, and it is never sold to third parties. We maintain full transparency around every use of your data so you always know how your information is being put to work. The main purposes for which we use your data are outlined below.
Joya 44 uses cookies and similar tracking technologies to keep its website and app running smoothly. Cookies are small text files stored in your browser that help the platform remember your preferences. They keep your login session active, save your language settings, and support security verification. You can manage cookies through your browser settings, though disabling certain cookies may limit some platform functionality.
These cookies are essential for login sessions, security tokens, and core platform functionality. The platform cannot operate properly without them, so they remain active at all times. They are also used to verify user identity and prevent fraud. They are automatically deleted at the end of a session or expire after a set period.
These cookies are used to monitor platform performance and analyze user behavior — such as which pages receive the most time and where issues arise. All data collected through these cookies is fully anonymized and cannot be used to identify any individual. You can disable these cookies at any time through your account settings.
These cookies remember your language, theme, and interface preferences. When you return to the platform, you won't need to configure your settings all over again. They personalize your experience and make the platform more comfortable to use. These are long-term cookies that persist even after you close your browser.
Joya 44 only retains your data for as long as necessary. Your profile and activity data is kept while your account is active and deleted after a defined period following account closure. Financial transaction data must be retained in accordance with Bangladesh's financial regulations, which is generally between 5 and 7 years. Our data retention policy is reviewed regularly to ensure unnecessary data is removed promptly.
Our core data protection measures are outlined below — ensuring security at every level is our priority. Account data is retained for as long as the account is active and for up to 5 (five) years after closure, in accordance with financial regulatory requirements. Transaction records are kept in compliance with applicable laws in Bangladesh and securely deleted once the designated retention period has ended.
Joya 44 never sells or rents your personal data to third parties. However, limited data may be shared with trusted partners — such as payment processors — where necessary to deliver our services. These partners are contractually bound to uphold the same data protection standards and may only use your data for the specific purpose agreed upon. We never share your information with third parties for marketing purposes.
Your data may be shared in the following circumstances:
Every joya 44 user has meaningful rights over their own data. You are welcome to contact our support team at any time to exercise these rights. We believe that transparency and user control are the foundation of a trustworthy platform. We aim to resolve all rights-related requests within 30 days.
You can find out at any time what information joya 44 holds about you. You may request a full copy of your data through your account settings or by contacting our support team. This request is free of charge and handled through a straightforward process. Data is provided in a portable format so you can easily review it.
If any information on your account is incorrect or outdated, you can request a correction. Some details can be updated directly through your profile settings, while our support team will assist with more complex changes. Keeping your information accurate is also important for the security of your account. Correction requests are typically processed within 7 business days.
You may request to close your account and have your personal data deleted. However, certain financial records may need to be retained for a set period due to legal obligations. Once your account is deleted, your data will no longer exist in any active system. A confirmation email will be sent to you once the process is complete.
Joya 44 may update this Privacy Policy from time to time, particularly in response to changes in platform services or legal requirements. For any significant changes, we will notify you in advance via your registered email or a platform notification. The date of each update will be clearly displayed at the top of the page so you always know when a change was made. Continued use of the platform after any update will be considered acceptance of the revised policy.
We recommend reviewing this policy after each update. If you object to any changes, you always have the option to close your account. The latest version of this policy will always be available on this page to keep your data protection up to date. joya 44 is committed to making any changes with your best interests as the top priority.
If you have any questions, comments, or concerns about this Privacy Policy, please reach out to the joya 44 support team. Our Privacy Officer will carefully review your request and respond within a maximum of 30 business days. Any concerns you have regarding your data are taken seriously and we will work to resolve them as quickly as possible. You can contact us through the following:
At joya 44, every transaction and piece of personal information you share is protected to the highest standard. Join the thousands of gaming enthusiasts across Bangladesh who have registered safely and are enjoying the best gaming experience. Our transparent policies and robust security measures are built to earn your trust. Join today and become part of the joya 44 family.